Shipping & Return Policy

SHIPPING

  • All orders for our products are processed and shipped out in 2-3 business days. 
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery.
  • If there will be a significant delay in the shipment of your order, we will contact you via email.
  • Products will be delivered in 2 to 7 business days form date of dispatch.

RETURNS

  • We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
  • To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
  • Please inspect your order upon receipt and contact us immediately within 24 hours after delivery, if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
  • Don’t Handover Product without pick-up slip or SMS Confirmation.
  • Items purchased during a sale cannot be returned.
  • Only exchanges for orders purchased during sales / offers will be accepted.
  • Customer has to self-ship the product if the pin code is out of serviceable area with reverse logistic.
  • Don’t Accept if the package is tampered.
  • To create a return/exchange you can contact us at hello@baneman.in. 


Damages and Issues

Please inspect your order upon receipt and contact us immediately within 24 hours after delivery, if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

EXCHANGES

  • The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
  • As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  • Size exchange is subject to availability.
  • Share the package unboxing video if you received the wrong product.
  • The balance amount for new orders with lower prices will be refunded. 
  • Only one time exchange is allowed.

REFUNDS

  • We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not.
  • If approved, you’ll be automatically refunded on your original payment method within 7 business days. In case of cash on delivery, you'll receive a refund in the form of gift card.
  • Please remember it can take some time for your bank or credit card company to process and post the refund too.